The pulse of every donation.
Queue, messaging, lobby, and floor — one system keeping every chair and every donor in sync.
What Pulse Does
Smart Queue Management
Donors check in by scanning a QR or tapping a link — no app needed. The system sequences appointments and walk-ins fairly with explainable rules. Front desk gets a recommend-and-override console.
Branded Donor Messaging
Rich interactive messages from your center — your logo, your colors, your buttons — delivered via RCS with SMS fallback. Appointment reminders, wait updates, post-donation share cards.
Lobby Experience
Live impact counter, sponsor slot rotation, recipient stories, monthly goal tracker projected on your lobby screen. Turns dead screen space into donor engagement.
Operational Intelligence
Walk-out recovery alerts, wellness checks, manager push notifications, mothership dashboard for multi-site monitoring. Every anomaly surfaces before it becomes a problem.
Donor Experience Dashboard
Survey donors at the chair before they leave. NPS, satisfaction, and experience signals aggregated into a real-time dashboard — by site, by day, by staff. Know exactly how donation day feels from the donor's side.
Sponsors & Perks
Surface sponsor content on lobby displays and in donor messages — local businesses, partner brands, community perks. Turns your screens and messaging channel into a monetizable asset while giving donors something extra.
How It Works
Live in an afternoon. Three steps to a better donation day.
Drop Your Schedule
Post your daily appointment list to a secure SFTP folder — Pulse picks it up automatically. No manual upload, no integration project. Or connect directly via Vortex for native sync.
Donors Check In
Donors check in via QR code or link — no app download, no kiosk required. They see their place in line from their own phone.
Manage the Flow
Your team manages the flow from a single console while donors get real-time updates. Walk-in sequencing, wait-time estimates, and next-up notifications — all automatic.
Works Standalone or With Vortex
All Pulse needs is your daily appointment list. Export it from your BECS or recruitment software, drop it to a secure SFTP folder, and Pulse takes it from there. No middleware, no integration project — just a daily file and you're live. For Vortex customers, appointment data syncs natively with no export needed.
Be Among the First
Pulse is currently in development with our Pioneer partners. Interested in being among the first to deploy it? Get in touch.
Contact UsGet in Touch
Have questions? We'd love to hear from you.