Effective date: April 2, 2026
These Terms of Service ("Terms") govern your use of the website www.448labs.com and any services provided by 448 Labs LLC ("448 Labs," "we," "us"), including the Vortex platform. By accessing our website or using our services, you agree to these Terms.
448 Labs provides donor operations software and related technology services for blood centers through the Vortex platform. Service availability, features, and pricing may change at any time. Specific terms for platform access are outlined in separate service agreements.
This website is provided for informational purposes and to facilitate contact with our team. You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others.
Access to the Vortex platform and related services requires a separate agreement. If you are granted access credentials, you are responsible for maintaining their confidentiality and for all activity that occurs under your account.
All content on this website, including text, graphics, logos, and software, is the property of 448 Labs LLC or its licensors. Vortex and 448 Labs are trademarks of 448 Labs LLC. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
We strive to maintain reliable access to our website and services, but we do not guarantee uninterrupted or error-free availability. Specific service level commitments, if applicable, are outlined in individual service agreements.
This website and our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
448 Labs LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amounts paid by you, if any, during the twelve months preceding the claim.
You agree to indemnify and hold harmless 448 Labs LLC and its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, or your violation of these Terms.
We reserve the right to suspend or terminate your access to our website or services at any time, with or without cause, and with or without notice.
These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms shall be resolved in the courts of Harris County, Texas.
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
If you have questions about these Terms of Service, contact us at:
448 Labs LLC
21175 Tomball Parkway
Tomball, TX 77070
hello@448labs.com